03 AI
AI Features & Agents
We build the production AI systems behind what your agency has sold: RAG, tool-calling agents, multi-agent systems, AI SaaS features and real-time voice agents, with the evaluation, cost control and human handoff paths a demo doesn't need but a client does.
A prototype that works in a demo is roughly a tenth of the job. Production AI needs evaluation, cost control, validation of non-deterministic output, a sensible context strategy, and a defined answer for what happens when the model returns something wrong. Most AI work fails in exactly that gap.
- Who it is for
- AI agencies and product agencies whose clients are asking for AI functionality deeper than a chat widget.
- Typical timeline
- A scoped AI feature usually ships in two to six weeks. RAG across a large existing corpus, and voice agent builds, are scoped after the fit call.
Included
- AI chat interfaces with streaming responses
- RAG pipelines: ingestion, chunking, embeddings, vector search on pgvector or Pinecone
- Tool-calling and multi-agent systems
- MCP servers and tool integration
- Schema-constrained output with validation before side effects
- Token cost modelling, caching and per-account ceilings
- Evaluation harnesses for output quality
- Voice agents: real-time conversational agents on Vapi or Retell, telephony via Twilio, latency budgeting across the turn, tool calling into calendars and CRMs, and escalation paths to a human
- AI-disclosure handling for the EU AI Act's Article 50 transparency obligations, in force 2 August 2026
Not included
- Training or fine-tuning foundation models from scratch
- AI strategy decks with no implementation attached
- Data labelling operations
- Guarantees about model accuracy, which no honest engineer offers
Why this beats the alternatives
- Against hiring
- You get an engineer who has already shipped multi-agent architecture, structured output validation and token-cost control, instead of paying a new hire to learn those lessons on your client's project.
- Against a marketplace freelancer
- The deliverable is a production feature with cost controls and failure handling, not a notebook that cannot survive real traffic.
- Against an offshore shop
- AI work rewards judgement about what not to build. That judgement sits with the engineer, and here you have direct access to them.
Send us the scope.
Describe what you sold and when it is due. You get a scoped quote within 24 hours of the call, and the first milestone is risk-free.